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About us
Welcome to Pet House, your one stop shop for everything Pet! Pet House are a 100% Australian owned and operated business with a huge depth of knowledge, years of experience in the industry, and most importantly, a passion for pets!
Pet House started as part of Australia’s largest specialist homewares retailer, House. While homewares was the beginning, our range of Pet Supplies rapidly expanded with pet owners wanting more of our high-quality pet beds, toys, bowls & feeders, accessories and more!
Our Mission
Our Mission at Pet House is to help you care and support your pets! We know what it means to own a pet and understand the unconditional love and companionship they provide. At Pet House, we believe that pets are a member of the family. That’s why we only offer high-quality food, products and accessories that our Pets would use and that encourage a happy and healthy development!
Meet Our Product Testers
Meet our team of furry product testers! Our hard working pooches taste our range of dog food, play with pet toys and test how snooze on the dog beds to ensure each products gets the lick of approval.
Mr Darcy
Mr Darcy is a Pomeranian x Terrier who found his forever home through Puppy Tales Rescue & is now the leader of the house. Mr Darcy can’t get enough of play time with his dads, & loves any box that arrives of new exciting products helping his dad give the lick of approval to what should be available at Pet House! Make sure to go check out Mr Darcy’s Instagram page for new fun things launching at Pet House he gets the nice sneak peak to! @misterdarcy_dog.
Archie
Archie is our loveable and adorable 7-month-old Staffordshire Bull Terrier. Not your average puppy, our Archie loves his sleep ins with his mum and dad and has been very happy with mum being allowed to work from home to keep him company. He loves when the postie arrives, as it means a new product is available for him to give the lick of approval on, which you will see floating across our Pet House Instagram page.
Customer Service
Contact one of our friendly customer service operators by calling our toll free number 1300 136 936 anytime during business hours.
Product Knowledge
Pet House staff are well trained to answer questions on most aspects of the products we have on offer and if they don’t know, they will find out for you. This way we can ensure that all of our customers purchase the products most suited to their pet’s particular needs.
